Agents
AI agents can understand goals, plan tasks, and execute them autonomously using tools or APIs. They go beyond chatbots, for example, an agent could research competitors, write a summary, and email it automatically. They're key to the future of fully automated business workflows.
Want the full picture? This term comes from GenAI for Business, a complete free book on generative AI strategy and implementation by Prof. Shubin Yu (HEC Paris).